Employment

Kemper Museum of Contemporary Art is an equal opportunity employer. The following positions are currently open and receiving applicant materials. To apply for any position, please follow the directions within the specific posting below.

  • Director of Education
  • Museum Shop Sales Associate
  • Museum Protection Officer I
  • Busser, Café Sebastienne

Director of Education

Department:  Education
Classification:  Exempt
Reports to:  Executive Director
Supervises:  Museum Educator for Youth and Family Programs; Museum Educator for Docents, Schools and Tours; Visitor Services Associate
Date:  March 2019

Position Summary 
Reporting to the Executive Director, the Director of Education is responsible for providing creative and strategic leadership to oversee all aspects of the education programs at Kemper Museum of Contemporary Art.

Major Responsibilities 

  • Leads the Education Department in the development, implementation, and evaluation of dynamic museum education programs for diverse audiences which fit within and promote the organization’s mission and vision.
  • Hires, trains, and supervises museum education staff.
  • Oversees program content and ensures its educational and curricular connections to the museum’s collections and exhibitions.
  • Develops and oversees departmental budget and monitors expenses.
  • Serves as a member of the Senior Management Team to achieve institutional goals and objectives.
  • Works closely with exhibition staff on the development of exhibition interactive displays, gallery handouts, exhibition-related educators’ guides, and volunteer training.
  • Works with Volunteer Manager on the training, supervision, and retention of Education volunteers and docents.

Relationship Management and Cultivation

  • Work with Board of Trustees, National Committee members, Museum patrons, members, and volunteers to assure a strong and good quality relationship in all Museum matters.
  • When necessary and advisable, assist on an individual basis to foster long-term relationships beneficial to the longevity of the Museum and its continued growth and development.
  • Represent the Museum to members of the media (in consultation with the Executive Director and the Director of Marketing and Communications) to promote education initiatives.
  • Participate in collaborative efforts with other institutions as needed and represent Kemper Museum in a positive, congenial, and inclusive way.
  • Be a visible community representative for the Museum and demonstrate a presence considerate of the quality and efforts of the local arts community.

Key Competencies

Leadership: Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, inspires respect and trust, accepts feedback from others, provides vision and inspiration to peers and subordinates, gives appropriate recognition to others, displays passion and optimism, mobilizes others to fulfill the vision

Management: Effective management of Education department including developing strong and collegial relationships with managers, provides clear delineation of work flow and expectations, demonstrates direction and diplomacy, and cultivates a respectful work environment

Oral/Written Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings, writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs

Innovation: Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas, presents ideas and information in a manner that gets others' attention

Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration, accepts responsibility for own actions, follows through on commitments

Project Management: Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, manages project team activities

Job Specifications

  • Masters degree in Education, Museum Studies, Art History, or related field preferred
  • Minimum five years’ experience managing, designing, and implementing educational programs, preferably in a museum setting
  • Proven experience in supervisory, budget, and project management
  • Knowledge of contemporary educational methods and philosophies, especially for informal learning environments
  • Strong management skills
  • Excellent interpersonal skills
  • Strong planning, organizational, and problem-solving skills
  • Demonstrated ability to see the larger organizational picture

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

Museum Shop Sales Associate

Department:  Museum Shop
Classification:  Part-time, Hourly, Non-Exempt
Reports to:  Retail Operations Manager

Position Summary
Working closely with the Retail Operations Manager, the Museum Shop Sales Associate’s role is to provide assistance and excellent customer service to the visitors of Kemper Museum’s retail shop, online shop, and other retail initiatives. This individual will display confidence in generating sales, merchandising, and safeguarding the shop’s assets.

Major Responsibilities
Customer Service

  • Greet and assist customers with purchases, handling sales transactions, general museum questions.
  • Establish and maintain relationships with customers and Museum Shop artists thru follow up, etc.
  • Use observation, insight, and creativity to enhance the customer shopping experience.
  • Act as security for the Museum Shop.
  • Attend curator-led new exhibition walk-through.
  • Back up receptionist as needed.

Inventory Maintenance

  • In tandem with Retail Operations Manager, assist in the research and ordering process of product.
  • Participate in marketing/design projects for the Museum Shop.
  • Maintenance of inventory data thru quarterly inventory counts, etc.
  • Maintaining the shop appearance by restocking, dusting, tidying, and organizing.
  • Receive/process and display new inventory.
  • Visual merchandising/display of existing inventory.
  • Signage creation.

Department Administration

  • Manage opening/closing procedures including submitting Shop Daily Sales Report and cash/check deposits.
  • Take/archive phone messages.
  • Meet email and membership sign-up quotas.
  • Assist in maintenance of electronic and paper files.
  • Assist with meeting monthly sales goals.
  • Attend Museum Shop Staff Meeting.
  • Other duties as may be assigned.

Key Competencies

Customer Service: Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments

Oral Communication: Speaks clearly, and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates presentation skills, participates in meetings

Design: Generates creative solutions, translates concepts and information into images, uses feedback to modify designs, applies design principles, demonstrates attention to detail

Quality: Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent, arrives at meetings and appointments on time

Motivation: Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, takes calculated risks to accomplish goals

Job Specifications

  • Education: HS Diploma required/1 year college education (art/design background preferred)
  • Experience: Minimum of 1+ years retail sales
  • Knowledge of MAC OS X, Adobe CS4, MS Office, and QuickBooks
  • Excellent communication and organization skills
  • Ability to manage details with consistency and clarity
  • Ability to meet deadlines in a fast paced environment
  • Ability to work collaboratively with a diverse staff, artists, and customers
  • Ability to work accurately with multiple interruptions
  • Physical Requirements:
  • Vision: The ability to see clearly at 20 inches or less and at 20 feet or more. The ability to identify and distinguish colors. Three dimensional vision, the ability to judge spatial relationships, and distances to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus.
    • Lifts Weight and Exerts Force: lifts weight or exerts force on objects up to 50 lbs by lifting, lowering, pulling, carrying or pushing.
    • Handle: The ability to seize, hold, grasp, turn or otherwise work with hand or hands and arm or arms.
    • Hear: The ability to perceive the nature of sounds by ear.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

Museum Protection Officer I

Department: Museum Protection
Classification: Hourly, Non-Exempt
Reports to: Museum Protection Manager

Position Summary
A Level I Museum Protection Officer is responsible for providing physical security of Kemper Museum of Contemporary Art and its remote satellite location in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas to assure the safety and well-being of staff, visitors, and persons in and around the Museum and its remote facilities. This individual will possess strong customer service skills to assist in creating a quality visitor experience, with the ability to work with moderate to close supervision and to carry out assigned duties and responsibilities in an effective manner.

Major Responsibilities
Protection of Artwork, Facilities, and Public

  • Comprehend, adhere to, and enforce all museum security policies and procedures.
  • Working knowledge of all Museum emergency plans and procedures, including medical emergencies.
  • Provide security checks of Museum buildings, grounds, parking areas, and remote satellite locations (even in adverse weather conditions).
  • Working knowledge of plan and procedure when artwork, buildings, or grounds are damaged or compromised.
  • Man lower parking lot security booth including the monitoring of vehicle and Museum patron safety. Issue warnings to non-Museum visitors parking in designated Museum parking spaces. Contacting KCPD to ticket unauthorized vehicles as directed.
  • Be alert for and report all safety hazards immediately to the on-duty Floor Supervisor.
  • Open and close Museum according to published public hours.
  • Report to on-duty Floor Supervisor any unusual or suspicious activity.
  • Professional standards of attitude, demeanor, and presence as related to safety and security are required at all times.
  • Report to on-duty Floor Supervisor any safety or health incidents or accidents involving staff or public.
  • Create written Incident Reports as necessary.

Create a Quality Visitor Experience

  • Relate Museum security policies and procedures to visitors and staff in a non-confrontational, professional attitude and demeanor.
  • Interact with and assist visitors by answering routine questions regarding Museum facilities, galleries, restrooms, parking areas, Café Sebastienne, and directions to other local destinations.
  • Direct visitors to additional resources when appropriate.
  • Ability to remain open-minded and outwardly un-opinionated as related to art on view.
  • As a facility frequented by the public for personal enjoyment, maintain a warm, friendly, welcoming, service-oriented attitude and manner at all times while on duty.
  • Maintain a clean, crisp, and professional appearance, adhering to security dress code while on duty.
  • Ability to resolve conflicts in a positive, constructive manner.
  • Perform any and all other duties assigned by on-duty Floor Supervisor.

Key Competencies

Job Knowledge/Professionalism: Demonstrates the knowledge and skill necessary to perform effectively; understands the expectations of the job; keeps professional knowledge up to date; maintains integrity of Museum standards in one's presentation of self to the public

Dependability: Maintains an acceptable attendance record, works as scheduled, gives appropriate notice of absence

Trustworthiness: Ability to maintain discretion and confidentiality as it pertains to the Museum’s policy and procedures, personnel, and other privileged information

Interpersonal Skills: Maintains harmonious working relationships with supervisors, co-workers, and the public

Judgment/Alertness: Ability to make sound judgments pertaining to the safety of art and public; ability to maintain constant awareness of people and surroundings

Job Specifications

  • Must pass KCPD Police Commission examination and receive a Class A Police Commission (requires U.S. citizenship or permanent residency status and a police record free of a felony conviction).
  • High School diploma or equivalent is required.
  • Specialized training or study in Museum high security practices preferred.
  • Previous security, law enforcement, military, or museum gallery experience is preferred.
  • Ability to work overtime as required​.
  • Physical Requirements include:
    • Stand/Walk: The ability to remain on one's feet in an upright position at a work station without moving about. The ability to move about on foot.
    • Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.
    • Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands. The ability to perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with skin, particularly fingertips.
    • Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back muscles.
    • Reach with hands and arms: The ability to extend the hands and arms in any direction.
    • Lifts Weight and Exerts Force: Lifts weight up to 40 lbs or exerts force by lifting, lowering, pulling, carrying, pushing, slapping, striking, kicking, pulling, or jerking.
    • Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus. This is required when doing close work at varying distances from the eye.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO  64111

Busser, Café Sebastienne

Department: Café Sebastienne
Classification: Hourly, Non-Exempt
Reports to: General Manager

Position Summary 
The busser provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. The Busser creates a welcoming environment for our guests by ensuring the dining room is clean, free from trash and debris, and tables are set up properly. This person works within a team to clear and reset tables quickly between seatings. Additionally, the Busser refills beverages for guests, and performs light housekeeping duties such as sweeping floors, stocking glassware and ice, and ensuring things are stocked and orderly. This individual is committed to creating a fine dining experience for all Café patrons, plays a key role in front of house activities, assists the servers in plate removal, and insures that all guests are given water in a timely fashion.

Major Responsibilities 
Food/Customer Service

  • Provides exemplary customer service to guests of Café Sebastienne. 
  • Keeps up-to-date on daily specials and menu changes.
  • Presents menu and daily specials, answers questions, and makes suggestions regarding food and service.
  • Writes 
  • Relays 
  • Ladles soup, brews coffee, and performs other services as determined by establishment's size and practices.
  • Observes diners to respond to any additional requests and to determine when meal has been completed.
  • Clears and resets counters or tables at conclusion of each course.

Key Competencies 

Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent

Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals

Safety and Security: Observes safety and security procedures, uses equipment and materials properly

Job Specifications

  • Must work well in a fast-paced, high-energy environment
  • Requirements and Working Conditions: 
    • 6 months experience as a Busser in a full-service restaurant preferred
    • Must be able to assist guests and possess great guest relations skills
    • Ability to work positively in a fast-paced environment
    • Ability to be on your feet and alert for extended periods of time
    • Basic to intermediate English communication skills
    • Ability to work effectively within a team
    • Ability to lift up to 50 lbs. as needed
    • Continuous use of hands and arms
    • Continuous bending, reaching, and twisting

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111