Employment

It is our policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, sex, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, military status, and any other characteristic protected under federal, state, or local laws. We prohibit any such discrimination or harassment. 


OPEN POSITIONS

Manager, Café Sebastienne

Department: Café Sebastienne
Classification: Exempt, Full Time, Salary
Reports to: Director of Finance and Operations
Supervises: Front of House Staff (Servers, Hosts, Food Runners, Bussers)
Date: April 2022

Position Summary

The Manager, Café Sebastienne provides enlightened hospitality to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a unique dining experience for all Café guests. This position plays a key leadership role in all front of house (FOH) activities, and supports all daily operations/administrative functions for Café Sebastienne. The Manager works closely and collaboratively with Executive Chef and Special Events Manager, lending support when needed.

Major Responsibilities

Customer Service

  • Provides enlightened hospitality to guests of Café Sebastienne and ensures highest level of service to restaurant guests
  • Mentor, guide and educate FOH staff. Mentor and inspire new hires, communicate Café Sebastienne guidelines and policies.
  • Establish standardization of daily operations: delegate duties to FOH staff, ensure all duties are executed to established standards of quality
  • Daily supervision of operations, staff, and scheduling: hire, schedule, train and evaluate all FOH staff according to museum and café guidelines
  • Maintain high levels of quality and consistency of service
  • Update data base and menu in Square POS, Tock reservations. Strong food and beverage knowledge and scheduling of FOH staff according to business demands. Assist in monitoring major social media platforms; Instagram, Facebook, Twitter, Trip Advisor, Yelp, and Tock.
  • Manage inventory and ordering of alcohol and beverages for Café and Special Events
  • Monitor cleanliness of service areas and FOH equipment
  • Communicate and assist Back of House (Chef, cooks) to maintain smooth transition to Café guests during service
  • Resolve any customer complaints about food and service
  • Serves as a role model for staff through positive leadership and teamwork support. Assist internal departments with Café inquiries and requests.
  • Other duties as assigned

Café Administration

  • Code and enter invoices and credit memos
  • Complete daily reconciliation report and compile appropriate documentation
  • Complete annual City and State liquor license renewals.
  • Manage and report on FOH budget and expenses Forward daily sales reports, cash reconciliation and other requested reports with appropriate documentation to the Finance Manager
  • Ensure all food/beverage sales, gift certificate sales and donations, house account reports, and petty cash purchases are properly recorded in Square POS
  • Ensure all inventories are updated and completed in a timely manner
  • Review payroll and correct errors in Inspire HCM timekeeping system
  • Inspect FOH equipment and beverage deliveries
  • Monitor office and restaurant supplies, order when needed
  • Update service manuals, employee contact lists and side-work assignments
  • Record and report any accident/staff infractions to Human Resources, Protection Services and Operations Manager, and Executive Director.

Key Competencies

Strong Leadership Skills: including excellent communicator, problem-solver, and motivator.

Excellent Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance

Team Work: Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, recognizes accomplishments of other team members

Planning/Organizing skills: Prioritizes and plans work activities, uses time efficiently, plans for additional resources, develops realistic action plans

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent, and is dressed for a hi-end dining restaurant.

Dependability: Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications

  • Must work well in a fast-paced, high-energy environment
  • High school diploma or GED
  • Minimum 3 years experience managing in the food industry
  • Maintain a current Manager Food Handler and Liquor Handler license with the City of Kansas City
  • Knowledge of Microsoft Office Suite, Square POS, and Tock reservation preferred
  • Available to work Wednesday through Sunday
  • Physical requirements: The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

Resumes and cover letters can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Museum Protection Officer I

Department: Museum Protection

Classification: Hourly, Non-Exempt

Reports to: Museum Protection Manager

Date: March 2022

Position Summary

A Level I Museum Protection Officer is responsible for providing physical security of KMCA and its remote satellite locations in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas to assure the safety and well-being of staff, visitors, and persons in and around the Museum and its remote facilities. This individual will possess strong customer service skills to assist in creating a quality visitor experience. Ability to work with moderate to close supervision and to carry out assigned duties and responsibilities in an effective manner.

Major Responsibilities

Protection of Artwork, Facilities, and Public

  • Comprehend, adhere to, and enforce all museum security policies and procedures.
  • Working knowledge of all museum emergency plans and procedures, including medical emergencies.
  • Provide security checks of museum buildings, grounds, parking areas, and remote satellite locations (even in adverse weather conditions).
  • Working knowledge of plan and procedure when artwork, buildings, or grounds are damaged or compromised.
  • Main lower parking lot security booth including the monitoring of vehicle and museum patron safety. Issue warnings to non-museum visitors parking in designated museum parking spaces. Contacting KCPD to ticket unauthorized vehicles as directed.
  • Be alert for and report all safety hazards immediately to the on-duty Floor Supervisor.
  • Open and close museum according to published public hours.
  • Report to on-duty Floor Supervisor any unusual or suspicious activity.
  • Professional standards of attitude, demeanor, and presence as related to safety and security are required at all times.
  • Report to on-duty Floor Supervisor any safety or health incidents or accidents involving staff or public.
  • Create written Incident Reports as necessary.

Create a Quality Visitor Experience

  • Relate museum security policies and procedures to visitors and staff in a non-confrontational, professional attitude and demeanor.
  • Interact with and assist visitors by answering routine questions regarding museum facilities, galleries, restrooms, parking areas, Café and directions to other local destinations.
  • Direct visitors to additional resources when appropriate.
  • Ability to remain open-minded and outwardly un-opinionated as related to art on exhibition.
  • As a facility frequented by the public for personal enjoyment, maintain a warm, friendly, welcoming, service-oriented attitude and manner at all times while on duty.
  • Maintain a clean, crisp, and professional appearance, adhering to security dress code while on duty.
  • Ability to resolve conflicts in a positive, constructive manner.

Perform Any and All Other Duties Assigned by on-duty Floor Supervisor

Key Competencies

Job Knowledge/ Professionalism: Demonstrates the knowledge and skill necessary to perform effectively; understands the expectations of the job; keeps professional knowledge up to date. Maintaining integrity of Museum standards in ones presentation of self to the public.

Dependability: Maintains an acceptable attendance record, works as scheduled, gives appropriate notice of absence.

Trustworthiness: Ability to maintain discretion and confidentiality as it pertains to the museum’s policy and procedures, personnel and other privileged information.

Interpersonal Skills: Maintains harmonious working relationships with supervisors, co-workers, and the public.

Judgment/Alertness: Ability to make sound judgments pertaining to safety of art and public. Ability to maintain constant awareness of people and surroundings.

Job Specifications

  • Must pass KCPD Police Commission examination and receive a Class A Police Commission (requires U.S. citizenship or permanent residency status and a police record free of a felony conviction).
  • High School diploma or equivalent is required.
  • Specialized training or study in Museum high security practices preferred.
  • Previous security, law enforcement, military, or museum gallery experience is preferred.
  • Ability to work overtime as required.
  • Physical Requirements
    • Stand/Walk: The ability to remain on one's feet in an upright position at a work station without moving about. The ability to move about on foot.
    • Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.
    • Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands. The ability to perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with skin, particularly fingertips.
    • Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back muscles.
    • Reach with hands and arms: The ability to extend the hands and arms in any direction.
    • Lifts Weight and Exerts Force: Lifts weight up to 40 lbs or exerts force by lifting, lowering, pulling, carrying, pushing, slapping, striking, kicking, pulling, or jerking.
    • Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus. This is required when doing close work at varying distances from the eye.

Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Assistant Curator

Department: Curatorial

Classification: Full Time, Hourly, Non-Exempt

Reports to: Director of Curatorial Affairs

Date: March 2022

Position Summary

The assistant curator supports the needs of the museum’s ambitious exhibition program, working with a small and busy team on the realization of projects with artists, lenders, and arts institutions; provides assistance primarily to the director of curatorial affairs and liaises with other internal departments, trustees, donors, and with the professional art world.

As a member of the exhibitions team, the assistant curator contributes ideas to the exhibition program, coordinates publishing and interpretive gallery materials, develops and executes exhibition related public programs, and participates in administrative duties including exhibition/publication related research, grant writing, donor/patron travel, visiting artist travel, budget planning, and exhibitions and collection committee presentations.

Duties & Responsibilities

Four museum-standard galleries, presented over two locations, feature exhibitions of modern and contemporary art from around the world, in a program of approximately ten to twelve major exhibitions annually. They include temporary exhibitions that featuring works that celebrate established artists or provide a plat form for emerging artists and ideas; Kemper Museum Permanent Collection exhibitions, special exhibitions organized by Kemper Museum; traveling exhibitions in partnership with other museum institutions; new, and site-responsive commissions. The program is overseen by director of curatorial affairs in discussion with colleagues and the exhibitions and collection committee. Exhibitions are accompanied by dedicated public programs and accompanied by publications.

The assistant curator will work on the delivery of several projects concurrently, including permanent collection exhibitions, special exhibitions, and commissioned projects of national and international artists/collectives.

General

  • Provide support to the curatorial and exhibitions departments, from the research and development stages to the realizing of projects
  • Liaise with artists and their representatives, arts institutions, and funders
  • Liaise with all Kemper Museum departments including learning and engagement, advancement, finance, and marketing and communications, to insure a smooth flow of information; including presenting exhibition themes and information to staff, docents, and volunteers
  • Develop and monitor certain budgets for specific exhibitions, catalogues, and programs meticulously and in a timely fashion. This includes obtaining estimates, processing invoices, maintaining digital budget files and liaising with the finance department
  • Maintain accurate exhibition checklists, image files, funder credit lines, lenders, and other exhibition details; ensure accuracy of information on museum publications and website
  • Assist with issuing contracts and/or agreements to partner organizations, artists, curators and authors in consultation with the department
  • Research potential art acquisitions
  • Provide updates to assigned goals of the museum strategic plan
  • Manage trainees, interns, and other freelance contracted individuals/organizations
  • And all other duties as assigned

Collection Management and Registration

  • Research loans and liaise with the chief registrar and exhibitions manager to prepare loan documentation, administer loan requests, and ensure loan conditions are fulfilled
  • Prepare and execute museum signage and didactic deliverables in a timely fashion and in coordination with the lead preparator
  • Collate and copy-edit texts; research, request, store and return images and obtain copyright permissions for use in publications and communication materials, including website
  • Oversee the administration and transport arrangements for specific exhibitions on tour and act as courier for touring exhibitions when necessary
  • Issue contract agreements to partner organizations, artists, curators, and authors in consultation with the registration department
  • Maintain files and correspondence as well as archiving past exhibition files

Curatorial and Exhibition Administration

  • Coordinate all logistical needs for artist/curator visits, including arranging travel, per diems, lodging, honoraria, and necessary equipment
  • Assist with the production of catalogues and other print material
  • Copy and edit texts and coordinate editorial and design schedules with the museum’s contract editors and designers
  • Compile information for labels and text panels, write interpretative material for collaterals, website, and exhibition
  • Work with the learning and engagement department to coordinate exhibition-related public programs, particularly fostering and establishing partnerships
  • Compile exhibition and program guest lists in collaboration with advancement and marketing and communications
  • Manage exhibition contacts on database
  • Lead private tours and other museum related events including public/private speaking events, and public representation
  • Provide support to the director of curatorial affairs as assigned

Advancement

  • Assist in planning and logistics for museum collector’s forum (a special level donor group) group travel opportunities and in-town events including developing and managing trip budgets
  • Maintain positive relationships with collector’s forum members and solicit potential new members
  • Schedule, coordinate, and communicate events in conjunction with the advancement department

Key Competencies

Written/Oral Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information; speaks clearly and pragmatically in positive or challenging situations; listens and responds accordingly to questions and inquiries; demonstrates group presentation skills; participates in meetings.

Project Management: Develops project plans and timelines; coordinates projects fully; communicates changes and progress; completes projects on time and budget.

Team Work: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes constructive feedback; contributes to building a positive team culture; puts success of team above own interests; supports efforts for a successful team- oriented environment.

Adaptability: Flexible and proactive to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to positively work through a fast-paced environment including frequent changes, delays, or unexpected events.

Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans and outcomes.

Job Specifications

  • A master's degree in art history or related discipline with emphasis on contemporary visual culture
  • Recognized curatorial experience, preferably in a museum context
  • Excellent verbal and written communication skills
  • Demonstrated art historical research experience and proficiency
  • Ability to take initiative and prioritize tasks; excellent time-management and problem-solving skills
  • Ability to work with close attention to detail and to maintain confidentiality
  • In-depth knowledge and enthusiasm for contemporary visual art, public programs, artists, institutions, collections, and exhibitions
  • Comfortable working in a fast-paced, team-oriented environment
  • Good negotiation skills and the ability to handle sensitive situations with diplomacy
  • Extensive experience working with artists
  • Experience publishing in print and/or online

Physical Requirements:

Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.
Vision: The ability to see clearly at 20 inches or less and at 20 feet or more. The ability to identify and distinguish colors. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus.
Lifts Weight and Exerts Force: Lifts weight or exerts force on objects up to 25 lbs. by lifting, lowering, pulling, carrying or pushing.
Handle: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Server, Café Sebastienne

Department:    Café Sebastienne
Classification: Part-time, Hourly, Non exempt          
Reports to: Café Sebastienne
Supervises: n/a
Date:   March 2022

Position Summary

The server provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a fine dining experience for all Café patrons, plays a leadership role in front of house activities.

Major Responsibilities

Food/Customer Service

  • Provides exemplary customer service to guests of Café Sebastienne
  • Keeps up-to-date on daily specials and menu changes
  • Presents menu and daily specials, answers questions, and makes suggestions regarding food and service
  • Writes order on check or memorizes it
  • Rings up order information in the POS system
  • Relays order to back of house and serves courses from kitchen and service bars
  • Garnishes and decorates dishes preparatory to serving
  • Ladles soup, brews coffee, and performs other services as determined by establishment's size and practices
  • Observes diners to respond to any additional requests and to determine when meal has been completed
  • Totals bill and accepts payment
  • Clears and resets counters or tables at conclusion of each course
  • All other duties as assigned

Key Competencies

Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance.

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions.

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit.

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent. 

Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals.

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications

  • Must work well in a fast-paced, high-energy environment
  • High school diploma or GED required
  • 3 – 5 years professional experience in the food service industry
  • Maintain a current Food Handler and Liquor Handler license with the City of Kansas City
  • Physical requirements: The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Museum Shop Sales Associate

Department: Museum Shop
Classification: Part-time, Hourly Non-Exempt
Reports to: Retail Operations Manager
Date: March 2022

Position Summary

Working closely with the Retail Operations Manager, the Museum Shop Sales Associate’s role is to provide assistance and excellent customer service to the visitors of Kemper Museum’s retail shop, online shop, and other retail initiatives. This individual will display confidence in generating sales, merchandising, and safeguarding the shop’s assets.

Major Responsibilities

  • Customer Service
  • Greet and assist customers with purchases, handling sales transactions, general museum questions.
  • Establish and maintain relationships with customers and Museum Shop artists thru follow up, etc.
  • Use observation, insight, and creativity to enhance the customer shopping experience.
  • Act as security for the Museum Shop.
  • Attend curator-led new exhibition walk-through.
  • Back up receptionist as needed.
  • Inventory Maintenance
  • In tandem with Retail Operations Manager, assist in the research and ordering process of product.
  • Participate in marketing/design projects for the Museum Shop.
  • Maintenance of inventory data thru quarterly inventory counts, etc.
  • Maintaining the shop appearance by restocking, dusting, tidying, and organizing.
  • Receive/process, and display new inventory.
  • Visual merchandising/display of existing inventory.
  • Signage creation.
  • Department Administration
  • Manage opening/closing procedures including submitting Shop Daily Sales. Report and cash/check deposits.
  • Take/archive phone messages.
  • Meet email and membership sign-up quotas.
  • Assist in maintenance of electronic and paper files.
  • Assist with meeting monthly sales goals.
  • Attend Museum Shop Staff Meeting.
  • Other duties as may be assigned.

Key Competencies

Customer Service: Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments

Oral Communication: Speaks clearly, and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates presentation skills, participates in meetings

Design: Generates creative solutions, translates concepts and information into images, uses feedback to modify designs, applies design principles, demonstrates attention to detail

Quality: Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent, arrives at meetings and appointments on time

Motivation: Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, takes calculated risks to accomplish goals

Job Specifications

  • Education: HS Diploma required/1 year college education (art/design background preferred)
  • Experience: Minimum of 1+ years retail sales
  • Knowledge of MAC OS X, Adobe Creative Cloud, MS Office, and QuickBooks
  • Excellent communication and organization skills
  • Ability to manage details with consistency and clarity
  • Ability to meet deadlines in a fast paced environment
  • Ability to work collaboratively with a diverse staff, artists, and customers
  • Ability to work accurately with multiple interruptions

Physical Requirements

  • Vision: The ability to see clearly at 20 inches or less and at 20 feet or more. The ability to identify and distinguish colors. Three dimensional vision, the ability to judge spatial relationships, and distances to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus.
  • Lifts Weight and Exerts Force: lifts weight or exerts force on objects up to 50 lbs by lifting, lowering, pulling, carrying or pushing.
  • Handle: The ability to seize, hold, grasp, turn or otherwise work with hand or hands and arm or arms.
  • Hear: The ability to perceive the nature of sounds by ear.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111