Employment

Kemper Museum of Contemporary Art is an equal opportunity employer.

The following positions are currently open and receiving applicant materials. To apply for any position, please follow the directions within the specific posting below.

  • Museum Educator: Docents, Schools, and Tours
  • Server, Café Sebastienne

Museum Educator: Docents, Schools, and Tours

Department: Education
Classification: Full-time, Non-Exempt
Reports to: Director of Education
Supervises: Docents and Volunteers   
Date: August 2019

Position Summary
Kemper Museum seeks an energetic professional to lead its Docents, Schools, and Tours Program during a time of opportunity and growth. As a member of the Museum’s dedicated education team, the Museum Educator: Docents, Schools, and Tours will provide meaningful learning opportunities that help a wide range of audiences explore and engage with art during special programs, and public and private tours. Museum Educator: Docents, Schools, and Tours will strengthen and cultivate strategic partnerships with educational and non-profit communities to increase visibility and school tour frequency.

This position is responsible for the recruitment and training of new docents, and continued professional development of the existing docent body. S/he will provide docents with meaningful preparation and enriching engagements, and enlist strategies that retain their enthusiasm and commitment to assisting the Museum in fulfillment of its mission. This position requires an individual with strong people skills, a comprehensive understanding of contemporary art, museum culture, and a propensity for sound administrative practices.

Major Responsibilities 
Docent Program

  • Lead and inspire volunteer docents in providing engaging, visitor-responsive tour and learning experiences.
  • Recruit and provide training for new docents.
  • Provide on-going training for approximately 60 docents as it pertains to the content and scope of artwork in the Museum’s Permanent Collection, special exhibitions, and new acquisitions. 
  • Present clear, detailed background on Permanent Collection artists and relevant art history to strengthen docent knowledge for presenting tours. 
  • Lead tours as/when needed and model best practices in tour implementation.
  • In cooperation with education team, develop and equip docents with the necessary tools, materials, and resources while preparing docents for interaction with all audiences.
  • Communicate all necessary information regarding upcoming exhibitions, training sessions, special events, tour requests, press releases, staff, and policy changes.
  •  Maintain the docent database, including updated contact information, tour activity, hour logging, and informational documents for online docent access.
  • Create statistics and program reports when requested. 
  • Implement volunteer retention strategies including volunteer appreciation, social, and recognition events and opportunities.


Tour Program and Scheduling

  • Create pre-visit materials and other supplemental tour information for docent-led and self-guided groups.
  • Be the point person to schedule docent-led and self-guided tours.
  • Manage the tour database and online calendar.
  • Review special tour requests and needs of visitors.
  • Ensure tour schedule is accessible to front line staff and does not conflict with special events or other programming.

School and Community Partnerships

  • Maintain and develop relationships with schools, external partners, and collaborators.
  • Engage in outreach and educational opportunities marketing Museum programs and tours to audiences, educators, and special constituencies.
  • Provide professional development events, opportunities, and/or workshops for educators and community partners.

Other

  • Conduct research in the field and maintain contacts with museum education colleagues, scholars, and artists.
  • Evaluate museum-based school programs and tours.
  • Represent the Museum to a variety of special constituencies (local, regional, and national) and to the public at large.
  • Other duties as assigned.

Key Competencies 
Communication: Speaks clearly and persuasively, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings. Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs

Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, follows through on commitments

Innovation: Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas, presents ideas and information in a manner that gets others' attention

Adaptability: Adapts to changes in the work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events

Quality: Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality

Job Specifications

  • Minimum B.A. in Art Education, Art History, or Museum Studies required. Preference given to Masters or in-progress: Museum Education, Art Education, or related field.
  • Three to five years museum education or other relevant education experience required; previous experience with volunteers preferred.
  • Must be proficient in Mac OS and Microsoft Office Suite.
  • Preferred proficiency in Visual Thinking Strategies (VTS).

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

Server, Café Sebastienne

Department: Café Sebastienne
Classification: Part-time, Hourly, Non-Exempt
Reports to: General Manager

Position Summary
The server provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a fine dining experience for all Café patrons, and plays a leadership role in front of house activities.

Major Responsibilities
Food/Customer Service

  • Provides exemplary customer service to guests of Café Sebastienne and Kemper Museum special events.
  • Keeps up-to-date on daily specials and menu changes.
  • Presents menu and daily specials, answers questions, and makes suggestions regarding food and service.
  • Writes order on check or memorizes it.
  • Rings up order information in the POS system.
  • Relays order to back of house and serves courses from kitchen and service bars.
  • Garnishes and decorates dishes preparatory to serving.
  • Ladles soup, brews coffee, and performs other services as determined by establishment's size and practices.
  • Observes diners to respond to any additional requests and to determine when meal has been completed.
  • Totals bill and accepts payment.
  • Clears and resets counters or tables at conclusion of each course.

Key Competencies

Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent

Dependability: Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals

Safety and Security: Observes safety and security procedures, uses equipment and materials properly

Job Specifications

  • Must work well in a fast-paced, high-energy environment.
  • High School diploma or equivalent is required.
  • 3–5 years professional experience in the food service industry.
  • Maintain a current Food Handler and Liquor Handler license with the City of Kansas City.
  • Physical Requirements include:
    • Stand/Walk: The ability to remain on one's feet in an upright position at a work station without moving about. The ability to move about on foot.
    • Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.
    • Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands. The ability to perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with skin, particularly fingertips.
    • Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back muscles.
    • Reach with hands and arms: The ability to extend the hands and arms in any direction.
    • Lifts Weight and Exerts Force: Lifts weight up to 40 lbs or exerts force by lifting, lowering, pulling, carrying, pushing, slapping, striking, kicking, pulling, or jerking.
    • Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus. This is required when doing close work at varying distances from the eye.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO  64111