Employment

Kemper Museum of Contemporary Art is an equal opportunity employer. Open positions are listed below.

It is our policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, sex, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, military status, and any other characteristic protected under federal, state, or local laws.  We prohibit any such discrimination or harassment. 


OPEN POSITIONS

 

Director of Learning and Engagement

Department:    Learning and Engagement

Classification: Full Time, Exempt

Reports to:      Executive Director

Supervises:     Creative Engagement Manager, Museum Educator, Docents, Schools and Tours, Visitor Services Coordinator

Date:               May 2021

Position Summary

Reporting to the Executive Director, the Director of Learning and Engagement is responsible for the vision, strategy, development, and management of the Learning & Engagement department. The vision for the department is to inspire creative thinking, interconnection and expression through transformative, participatory experiences with art.

The Director of Learning and Engagement must utilize the skills and leadership required to ensure that the Kemper Museum creates spaces and experiences that are:

  • safe and welcoming
  • inclusive, accessible, and multi-generational
  • exploratory and experimental
  • novel, unexpected and transformative encounters with contemporary art
  • relevant and participatory
  • welcoming of feedback and advance institutional learning
  • supportive of multiple viewpoints and diverse voices

In addition, the Director of Learning and Engagement must have the ability to build strong relationships both inside and outside of the institution, increase audiences, members, and overall community visibility. The Director is a member of the Senior Management Team and works in collaboration with administrators, staff, and volunteers at all levels.

Major Responsibilities

  • Leads the Learning and Engagement Department in the development, implementation and evaluation of dynamic museum programs for diverse audiences which fit within and promote the organization’s mission and vision.
  • Builds and reinforces a culture of collaboration, inclusivity, innovation, experimentation that builds community, visitorship and institutional knowledge. 
  • Develops and supports interpretive elements, tours, public programs, outreach programs, and art-making experiences in collaboration with team members and ensures relevancy, inclusivity and accessibility.  
  • Hires, trains and supervises a team of three full-time employees as well as contract and part-time staff.
  • Manages staff action plans for all projects.
  • Develops and oversees departmental budget and monitors expenses.
  • Serves as a member of the Senior Management Team to achieve institutional goals and objectives.
  • Works closely with exhibition staff on the development of exhibition interactive displays, gallery handouts, exhibition-related educators’ guides and volunteer training.
  • Seeks opportunities for institutional learning and feedback through surveys, listening sessions, or community focus groups
  • Works with Learning and Engagement team members on the training, supervision and retention of contract educators, artists and performers, volunteers and docents.
  • Coordinate with appropriate divisions for proper execution of development activities/grant writing, facility use, and strategic initiatives.

Relationship Management and Cultivation

  • Work with Board of Trustees, National Committee members, Museum patrons, members and volunteers to assure a strong and good quality relationship in all Museum matters.
  • When necessary and advisable, assist on an individual basis to foster long-term relationships beneficial to the longevity of the Museum and its continued growth and development.
  • Represent the Museum to members of the media (in consultation with the Director and the Director of Marketing and Communications) to promote education initiatives.
  • Participate in collaborative efforts with other institutions as needed and represent the Kemper Museum in a positive, congenial, and inclusive way.
  • Be a visible community representative for the Museum and demonstrate a presence considerate of the quality and efforts of the local arts community.

Key Competencies

Leadership: Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, inspires respect and trust, accepts feedback from others, provides vision and inspiration to peers and subordinates, gives appropriate recognition to others, displays passion and optimism, mobilizes others to fulfill the vision.

Management: Effective management of Learning and Engagement department including developing strong and collegial relationships with managers, provides clear delineation of work flow and expectations, demonstrates direction and diplomacy, and cultivates a respectful work environment.

Oral/Written Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings. Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs.

Innovation: Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas, presents ideas and information in a manner that gets others' attention.

Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration, accepts responsibility for own actions, follows through on commitments.

Project Management: Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, manages project team activities.

Job Specifications

  • Master’s degree in Education, Museum Studies, Art History or related field preferred.
  • Minimum five years’ experience managing, designing and implementing educational programs, preferably in a museum setting.
  • Proven experience in supervisory, budget and project management.
  • Knowledge of contemporary educational methods and philosophies, especially for informal learning environments.
  • Strong management skills.
  • Excellent interpersonal skills.
  • Strong planning, organizational and problem-solving skills.
  • Demonstrated ability to see the larger organizational picture.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Manager, Café Sebastienne

Department:       Café Sebastienne 
Classification:     Exempt, Full Time
Reports to:          Executive Director
Supervises:         Front of House Staff (Servers, Hosts, Food Runners, Bussers)                              
Date:                   May 2021

Position Summary: 

The Manager, Café Sebastienne provides enlightened hospitality to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a unique dining experience for all Café guests. This position plays a leadership role in all front of house activities, and supports all daily operations/administrative functions for Café Sebastienne.

Major Responsibilities:

  • Provides enlightened hospitality to guests of Café Sebastienne and ensures highest level of service to restaurant guests

  • Standardization of daily operations: delegate duties to FOH staff, ensure all duties are executed to established standards of quality

  • Daily supervision of operations, staff and scheduling: hire, schedule, train and evaluate all FOH staff according to museum and café guidelines

  • Mentor and inspire new hires and inform of Café Sebastienne guidelines and policies 

  • Maintain high levels of quality and consistency of service details (steps of service and protocols), updating data base/menu in Aloha POS, Resy reservations, strong food and beverage knowledge and scheduling of FOH staff according to business demands

  • Mentor, guide and educate FOH staff

  • Manage inventory and ordering of alcohol and beverages for Café and Special Events

  • Monitor cleanliness of service areas, FOH equipment and dining rooms

  • Communicate and assist BOH to maintain smooth transition to Café guests during service

  • Resolve any customer complaints about food and service

  • Serves as a role model for staff through positive leadership and teamwork support.

  • Assist in monitoring major social media platforms; Instagram, Facebook, Twitter, Trip Advisor, Yelp, and Resy.

  • Other duties as assigned

Café Administration

  • Code and enter invoices and credit memos

  • Complete daily reconciliation report and compile appropriate documentation

  • Complete annual City and State liquor license renewals.

  • Forward daily sales reports, cash reconciliation and other requested reports with appropriate documentation to the Finance Manager

  • Ensure all food/beverage sales, gift certificate sales and donations, house account reports, and petty cash purchases are properly recorded in Aloha POS

  • Ensure all inventories are updated and completed in a timely manner

  • Review payroll and correct errors in Inspire HCM timekeeping system

  • Inspect FOH equipment and beverage deliveries

  • Monitor office and restaurant supplies, order when needed

  • Update service manuals, employee contact lists and side-work assignments

  • Record and report any accident/staff infractions to Human Resources, Protection Services and Operations Manager, and Executive Director.

Key Competencies

Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and obtains clarification, responds well to questions, participates in meetings

Team Work: Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, recognizes accomplishments of other team members

Planning/Organizing: Prioritizes and plans work activities, uses time efficiently, plans for additional resources, develops realistic action plans

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent, and is dressed for a hi-end dining restaurant.

Dependability: Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications

  • Must work well in a fast-paced, high-energy environment

  • High school diploma or GED

  • Minimum 3 years experience managing in the food industry

  • Maintain a current Manager Food Handler and Liquor Handler license with the City of Kansas City

  • Knowledge of Microsoft Office Suite, Resy and Aloha POS preferred

  • Available to work days, nights and weekends

  • Physical Abilities: the employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

This position requires a background check that includes state and county criminal search, education verification, employment verification and motor vehicle record.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Director of Finance and Operations

Department:    Administration

Classification: Salary, Exempt

Reports to:      Executive Director and Board of Trustees

Supervises:     Finance Manager, Retail Operations Manager, Museum Protection and Operations Manager, Facilities Manager, Café Sebastienne General Manager and Special Events Manager

Date:               March 2021

Position Summary

The Director of Finance and Operations supports the Executive Director in overseeing, coordinating, and managing the administrative, operational, and revenue generating mechanisms of the Kemper Museum of Contemporary Art. This individual will work collaboratively with all senior managers to carry-out the Director’s vision and conceptual leadership, instituting the governance policies and objectives of the Board of Trustees. This individual will be responsible for the development of the Museum’s financial management strategy, compile and monitor the finances and cost controls of the Museum. As is appropriate, the Director of Finance and Operations may represent the Museum’s interests in various local organizations.

Major Responsibilities

Fiduciary Management and Oversight

  • Advise the Executive Director and other key members of senior staff on financial planning, budgeting, cash flow, investment priorities, and policy matters
  • Serve as the financial management liaison to the Board of Trustees; effectively communicate and present critical financial matters at select BOT and Finance Committee meetings
  • Oversee preparation for quarterly board meetings including circulation of board meeting minutes for departmental approval, board agenda and packet compilation.
  • Maintain continuous lines of communication, keeping the Executive Director informed of all critical issues
  • Represent the organization externally, as necessary, particularly in banking, contractual, and lease negotiations
  • Supervise the preparation of annual budgets and monthy financial reporting including reconciling pledges, restricted funds, grant awards, and earned revenue
  • Oversee cash flow, accounts payable and accounts receivable
  • Oversee annual audit and all tax filings
  • Administration of investment fund per direction of Finance Committee
  • Oversee construction and capital budget documents, contracts and expenses
  • Oversee collection and ancillary project expenses
  • Develop and maintain an accounting system that provides the organization with timely and efficient access to financial information.

Administration/Operations Management

  • Oversee, direct, and organize the work of the finance, protection services, operations, facilities and revenue generating (Museum Shop, Special Events and Café Sebastienne) teams.
  • Ensure staff members receive timely and appropriate training and development
  • Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments
  • Implement an appropriate system of policies, internal controls, accounting standards, and procedures
  • Responsible for compliance with all legal and fiduciary matters
  • Oversee insurance coverage for properties and collection
  • Oversee technology requirements for Museum operations
  • Identify best practices and improve internal systems with an eye toward future needs and budget realities

Key Competencies

Strategic Thinking: Develops strategies to achieve organizational goals, understands organization's strengths & weaknesses, analyzes market and competition, identifies external threats and opportunities, adapts strategy to changing conditions

Analytical: Synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures.

Oral/Written Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings. Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information.

Management of Staff: Includes staff in planning, decision-making, facilitating and process improvement, takes responsibility for subordinates' activities, makes self available to staff, provides regular performance feedback, develops subordinates' skills and encourages growth, solicits and applies feedback (internal and external), fosters quality focus in others, improves processes, products and services, continually works to improve supervisory skills

Ethics: Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values

Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, follows through on commitments

Job Specifications

  • Bachelors degree and work experience in nonprofit management, business, and finance; masters level degree preferred
  • Minimum 7-10 years’ experience in finance and operations leadership role.
  • Skill in analyzing and interpreting financial data and preparing reports; experience with fund accounting preferred; must be familiar with nonprofit finance and accounting regulations
  • Knowledge of and experience with finance, operations, facilities, earned revenue divisions and not for profit policy compliance issues
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge of technology and software programs

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Server, Café Sebastienne

Department:    Café Sebastienne
Classification: Part-time, Hourly, Non exempt          
Reports to: Café Sebastienne and Special Events Manager
Supervises: n/a
Date:   May 2021

Position Summary

The server provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a fine dining experience for all Café patrons, plays a leadership role in front of house activities.

Major Responsibilities

Food/Customer Service

  • Provides exemplary customer service to guests of Café Sebastienne and Kemper Museum special events 
  • Keeps up-to-date on daily specials and menu changes
  • Presents menu and daily specials, answers questions, and makes suggestions regarding food and service
  • Writes order on check or memorizes it
  • Rings up order information in the POS system
  • Relays order to back of house and serves courses from kitchen and service bars
  • Garnishes and decorates dishes preparatory to serving
  • Ladles soup, brews coffee, and performs other services as determined by establishment's size and practices
  • Observes diners to respond to any additional requests and to determine when meal has been completed
  • Totals bill and accepts payment
  • Clears and resets counters or tables at conclusion of each course

Key Competencies

Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance.

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions.

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit.

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent.

Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals.

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications

  • Must work well in a fast-paced, high-energy environment
  • High school diploma or GED required
  • 3–5 years professional experience in the food service industry
  • Maintain a current Food Handler and Liquor Handler license with the City of Kansas City

Physical Requirements 

  • The employee must occasionally lift and/or move up to 50 pounds.
  • While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear.
  • The employee is frequently required to use hands to finger, handle, or feel.
  • The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

 

Museum Protection Officer I

Department:              Museum Protection

Classification:           Hourly, Non-Exempt

Reports to:                Museum Protection Manager

Date:                         March 2021

Position Summary

A Level I Museum Protection Officer is responsible for providing physical security of KMCA and its remote satellite locations in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas to assure the safety and well-being of staff, visitors, and persons in and around the Museum and its remote facilities. This individual will possess strong customer service skills to assist in creating a quality visitor experience. Ability to work with moderate to close supervision and to carry out assigned duties and responsibilities in an effective manner.

Major Responsibilities

Protection of Artwork, Facilities, and Public

  • Comprehend, adhere to, and enforce all museum security policies and procedures.
  • Working knowledge of all Museum emergency plans and procedures, including medical emergencies.
  • Provide security checks of Museum buildings, grounds, parking areas, and remote satellite locations (even in adverse weather conditions).
  • Working knowledge of plan and procedure when artwork, buildings, or grounds are damaged or compromised.
  • Main lower parking lot security booth including the monitoring of vehicle and Museum patron safety. Issue warnings to non-Museum visitors parking in designated Museum parking spaces. Contacting KCPD to ticket unauthorized vehicles as directed.
  • Be alert for and report all safety hazards immediately to the on-duty Floor Supervisor.
  • Open and close Museum according to published public hours.
  • Report to on-duty Floor Supervisor any unusual or suspicious activity.
  • Professional standards of attitude, demeanor, and presence as related to safety and security are required at all times.
  • Report to on-duty Floor Supervisor any safety or health incidents or accidents involving staff or public.
  • Create written Incident Reports as necessary.

Create a Quality Visitor Experience

  • Relate Museum security policies and procedures to visitors and staff in a non-confrontational, professional attitude and demeanor.
  • Interact with and assist visitors by answering routine questions regarding Museum facilities, galleries, restrooms, parking areas, Café and directions to other local destinations.
  • Direct visitors to additional resources when appropriate.
  • Ability to remain open-minded and outwardly un-opinionated as related to art on exhibition.
  • As a facility frequented by the public for personal enjoyment, maintain a warm, friendly, welcoming, service-oriented attitude and manner at all times while on duty.
  • Maintain a clean, crisp, and professional appearance, adhering to security dress code while on duty.
  • Ability to resolve conflicts in a positive, constructive manner.

Perform Any and All Other Duties Assigned by on-duty Floor Supervisor

Key Competencies

Job Knowledge/ Professionalism: Demonstrates the knowledge and skill necessary to perform effectively; understands the expectations of the job; keeps professional knowledge up to date. Maintaining integrity of Museum standards in ones presentation of self to the public.

Dependability: Maintains an acceptable attendance record, works as scheduled, gives appropriate notice of absence.

Trustworthiness: Ability to maintain discretion and confidentiality as it pertains to the Museum’s policy and procedures, personnel and other privileged information.

Interpersonal Skills: Maintains harmonious working relationships with supervisors, co-workers, and the public.

Judgment/Alertness: Ability to make sound judgments pertaining to safety of art and public. Ability to maintain constant awareness of people and surroundings.

Job Specifications

  • Must pass KCPD Police Commission examination and receive a Class A Police Commission (requires U.S. citizenship or permanent residency status and a police record free of a felony conviction).
  • High School diploma or equivalent is required.
  • Specialized training or study in Museum high security practices preferred.
  • Previous security, law enforcement, military, or museum gallery experience is preferred.
  • Ability to work overtime as required.

Physical Requirements

  • Stand/Walk: The ability to remain on one's feet in an upright position at a work station without moving about. The ability to move about on foot.
  • Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.
  • Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands. The ability to perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with skin, particularly fingertips.
  • Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back muscles.
  • Reach with hands and arms: The ability to extend the hands and arms in any direction.
  • Lifts Weight and Exerts Force: Lifts weight up to 40 lbs or exerts force by lifting, lowering, pulling, carrying, pushing, slapping, striking, kicking, pulling, or jerking.
  • Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus. This is required when doing close work at varying distances from the eye.

Cover letter and Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111