Employment

The Kemper Museum of Contemporary Art is an equal opportunity employer. The following positions are currently open and receiving applicant materials. To apply for any position, please follow the directions within the specific posting below.

Director of Marketing and Communications

Job Title:  Director of Marketing and Communications
Department:  Advancement
Classification:  Exempt
Reports to:  Director of Advancement
Supervises:  Integrated Marketing Coordinator, independent contractors, interns, and volunteers
Date:  Posted August 15, 2017 (Review of applicants will begin September 1)

 

Position Summary
Serving as an integral member of the senior leadership team, the Director of Marketing and Communications sets and guides the strategies for all communications products including: printed matter for exhibitions (press releases, cards, brochures, scholarly publications), website, e-news and other online communications, media, public relations, and marketing messaging to consistently articulate Kemper Museum’s brand and mission. This individual will directly manage activities that promote, enhance, and protect the organization’s brand reputation and work closely with a senior peer group within the organization as the communications partner on a variety of strategic initiatives.

Major Responsibilities
Communications/Marketing Strategy, Vision, and Leadership

  • Develop, oversee, and evaluate integrated marketing and communications strategies for the Museum in accordance with management agreed-upon institutional priorities and the Board’s vision as articulated in the Museum’s Strategic Plan
  • Oversee the Museum’s brand, including look and feel, and style guides, to create consistency throughout the organization
  • Represent the Museum in relations with other cultural institutions, civic groups, tourism-related organizations, and the like, including management of the Museum’s presence at off-site promotional events
  • Serve on Kemper Museum committees related to long-range planning and strategic projects
  • Collaborate with the Executive Director and senior leadership to develop communications strategies that will broaden programmatic reach and deepen impact
  • Support institutional advancement efforts including strategies to increase Museum attendance, membership numbers, philanthropic gifts, Café Sebastienne and Special Events sales, and Museum Shop sales

Communications/Marketing Operations

  • Serve as spokesperson as necessary and develop talking points for key projects
  • Manage and oversee website, social media networks, and app content
  • Manage the creative development and place all advertising (paid or gratis) including for exhibitions, programs, and revenue generating activities
  • Write, fact-check, and proofread press materials, including talking points, fact sheets, exhibition press releases, invitations, brochures, email blasts, and other communications
  • Develop and pitch unique story angles for traditional and online media for local, regional, and national editorial coverage
  • In conjunction with curatorial staff, produce and manage exhibition brochures and scholarly publications including catalogues
  • Responsible for all phases of all media communications in an accurate and timely manner, including responding to media requests, preparing and distributing media releases and advisories, maintaining online press kits, media outreach to gain coverage about the Museum, exhibitions, programs, events, Café Sebastienne, and more; manage media photo shoots; compile and maintain clip reports
  • Manage relationships and oversee the work of external vendors, contract employees, and other independent consultants
  • Plan and oversee research about Museum visitors, non-visitors, and other target markets

Department Administration

  • Plan and manage budget in areas of responsibility to ensure control over resource utilization
  • Recruit, supervise, and mentor department employees, interns, and volunteers
  • Monitor staff performance and developmental goals and conduct annual performance appraisals
  • Measure, review and report on the progress of marketing and communications plans and projects

Key Competencies

Strategic Thinking: Develops strategies to achieve organizational goals, understands organization's strengths and weaknesses, analyzes market and competition, identifies external threats and opportunities, adapts strategy to changing conditions

Oral/Written Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings. Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information

Planning/Organizing: Prioritizes and plans work activities, uses time efficiently, plans for additional resources, sets goals and objectives, organizes or schedules other people and their tasks, develops realistic action plans

Motivation: Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, takes calculated risks to accomplish goals

Quality/Quantity: Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality, meets productivity standards and completes work in timely manner

Job Specifications

  • Master’s degree in related field; prefer strong art and art historical knowledge
  • Five to seven years of experience in marketing and communications, preferably in nonprofit sector
  • Management experience
  • Demonstrated experience with integrated marketing and communications
  • Demonstrated experience with traditional advertising and print production
  • Experience with Microsoft Office suite, Adobe Creative Cloud, content management systems (website, email marketing platforms, and app), and social media platforms management
  • Physical Requirements
    • Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to co-workers.
    • Hear: The ability to perceive the nature of sounds by ear.
    • Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to identify and distinguish colors. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are.

Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO  64111

Museum Shop Sales Associate

Job Title:  Museum Shop Sales Associate
Department:  Museum Shop
Classification:  Non-Exempt
Reports to:  Retail Operations Manager
Supervises:  n/a
Date:  August 14, 2017

 

Position Summary
Working closely with the Retail Operations Manager, the Museum Shop Sales Associate’s role is to provide assistance and excellent customer service to the visitors of the Kemper Museum’s retail shop, online shop, and other retail initiatives. This individual will display confidence in generating sales, merchandising, and safeguarding the shop’s assets.

Major Responsibilities
Customer Service

  • Greet and assist customers with purchases, handling sales transactions, general museum questions
  • Establish and maintain relationships with customers and Museum Shop artists thru follow up, etc.
  • Use observation, insight and creativity to enhance the customer shopping experience
  • Act as security for the Museum Shop
  • Attend curator led new exhibition walk-through
  • Back up receptionist as needed

Inventory Maintenance

  • In tandem with Retail Operations Manager, assist in the research and ordering process of product
  • Participate in marketing/design projects for the Museum Shop
  • Maintenance of inventory data thru quarterly inventory counts, etc.
  • Maintaining the shop appearance by restocking, dusting, tidying, and organizing
  • Receive/process, and display new inventory
  • Visual merchandising/display of existing inventory
  • Signage creation

Department Administration

  • Manage opening/closing procedures including submitting Shop Daily Sales Report and cash/check deposits
  • Take/archive phone messages
  • Meet email and membership sign-up quotas
  • Assist in maintenance of electronic and paper files
  • Assist with meeting monthly sales goals
  • Attend Museum Shop Staff Meeting
  • Other duties as may be assigned

Key Competencies

Customer Service: Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments
Oral Communication: Speaks clearly, and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates presentation skills, participates in meetings 
Design: Generates creative solutions, translates concepts and information into images, uses feedback to modify designs, applies design principles, demonstrates attention to detail
Quality: Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality
Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent, arrives at meetings and appointments on time
Motivation: Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, takes calculated risks to accomplish goals

Job Specifications

  • Education: HS Diploma required/1 year college education (art/design background preferred)
  • Experience: Minimum of 1+ years retail sales
  • Knowledge of MAC OS X, Adobe Creative Cloud, MS Office, and QuickBooks
  • Excellent communication and organization skills
  • Ability to manage details with consistency and clarity
  • Ability to meet deadlines in a fast paced environment
  • Ability to work collaboratively with a diverse staff, artists, and customers
  • Ability to work accurately with multiple interruptions
  • Physical Requirements:
    • Vision: The ability to see clearly at 20 inches or less and at 20 feet or more. The ability to identify and distinguish colors. Three dimensional vision, the ability to judge spatial relationships, and distances to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus.
    • Lifts Weight and Exerts Force: lifts weight or exerts force on objects up to 50 lbs by lifting, lowering, pulling, carrying or pushing.
    • Handle: The ability to seize, hold, grasp, turn or otherwise work with hand or hands and arm or arms.
    • Hear: The ability to perceive the nature of sounds by ear.

Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO  64111

Museum Protection Officer I

Department: Museum Protection
Classification: Non-Exempt
Reports to: Museum Protection Manager

 

Position Summary

A Level I Museum Protection Officer is responsible for providing physical security of KMCA and its remote satellite locations in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas to assure the safety and well-being of staff, visitors, and persons in and around the Museum and its remote facilities. This individual will possess strong customer service skills to assist in creating a quality visitor experience. Ability to work with moderate to close supervision and to carry out assigned duties and responsibilities in an effective manner.

Major Responsibilities
Protection of Artwork, Facilities, and Public

  • Comprehend, adhere to, and enforce all museum security policies and procedures
  • Working knowledge of all Museum emergency plans and procedures, including medical emergencies
  • Provide security checks of Museum buildings, grounds, parking areas, and remote satellite locations (even in adverse weather conditions)
  • Working knowledge of plan and procedure when artwork, buildings, or grounds are damaged or compromised
  • Man lower parking lot security booth including the monitoring of vehicle and Museum patron safety. Issue warnings to non-Museum visitors parking in designated Museum parking spaces. Contacting KCPD to ticket unauthorized vehicles as directed
  • Be alert for and report all safety hazards immediately to the on-duty Floor Supervisor
  • Open and close Museum according to published public hours
  • Report to on-duty Floor Supervisor any unusual or suspicious activity
  • Professional standards of attitude, demeanor, and presence as related to safety and security are required at all times
  • Report to on-duty Floor Supervisor any safety or health incidents or accidents involving staff or public
  • Create written Incident Reports as necessary

Create a Quality Visitor Experience

  • Relate Museum security policies and procedures to visitors and staff in a non-confrontational, professional attitude and demeanor
  • Interact with and assist visitors by answering routine questions regarding Museum facilities, galleries, restrooms, parking areas, Café and directions to other local destinations
  • Direct visitors to additional resources when appropriate
  • Ability to remain open-minded and outwardly un-opinionated as related to art on exhibition
  • As a facility frequented by the public for personal enjoyment, maintain a warm, friendly, welcoming, service-oriented attitude and manner at all times while on duty
  • Maintain a clean, crisp, and professional appearance, adhering to security dress code while on duty
  • Ability to resolve conflicts in a positive, constructive manner

Perform Any and All Other Duties Assigned by on-duty Floor Supervisor

Key Competencies

Job Knowledge/Professionalism: Demonstrates the knowledge and skill necessary to perform effectively; understands the expectations of the job; keeps professional knowledge up to date. Maintaining integrity of Museum standards in one's presentation of self to the public.

Dependability: Maintains an acceptable attendance record, works as scheduled, gives appropriate notice of absence.

Trustworthiness: Ability to maintain discretion and confidentiality as it pertains to the Museum’s policy and procedures, personnel and other privileged information.

Interpersonal Skills: Maintains harmonious working relationships with supervisors, co-workers, and the public.

Judgment/Alertness: Ability to make sound judgments pertaining to the safety of art and public. Ability to maintain constant awareness of people and surroundings.

Job Specifications

  • Must pass KCPD Police Commission examination and receive a Class A Police Commission (requires U.S. citizenship or permanent residency status and a police record free of a felony conviction)
  • High School diploma or equivalent is required
  • Specialized training or study in Museum high-security practices preferred
  • Previous security, law enforcement, military, or museum gallery experience is preferred
  • Ability to work overtime as required​

Physical Requirements:

Stand/Walk: The ability to remain on one's feet in an upright position at a workstation without moving about. The ability to move about on foot.Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.

Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands. The ability to perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with skin, particularly fingertips.

Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back muscles.
Reach with hands and arms: The ability to extend the hands and arms in any direction.

Lifts Weight and Exerts Force: Lifts weight up to 40 lbs or exerts force by lifting, lowering, pulling, carrying, pushing, slapping, striking, kicking, pulling, or jerking.

Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus. This is required when doing close work at varying distances from the eye.
 

Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO  64111

Public Programs Summer/Fall Internships

Kemper Museum of Contemporary Art is committed to a diverse and welcoming workplace and visitor experience. We are seeking outgoing, knowledgeable, friendly, and responsible individuals to enliven the visitor experience both in our galleries and at public programs during summer and fall 2017. This 10-20 hour per week unpaid, non-credit internship will offer an opportunity to learn about curatorial practice, public programs, and museum education. Interns will work with the Curatorial and Education departments and staff. A variety of tasks will include introducing public programs, supporting visiting artists during visits to the Museum, assisting with educational workshops and programs, and researching materials for exhibitions. A curiosity and love for art and Kansas City a plus! Must be detail-oriented and a team player. Current college students with a passion for art and Kansas City invited to apply! To apply, please send letter of interest and resume to Erin Dziedzic, Director of Curatorial Affairs, edziedzic@kemperart.org.

Line Cook, Café Sebastienne

Department: Café
Classification: hourly (part-time, averages 28-32 hours weekly)
Reports to: Executive Chef
 

Position Summary

Located within the Kemper Museum of Contemporary Art is Café Sebastienne, one of Kansas City’s leading New American restaurants, providing seasonal food derived from the highest quality of ingredients from local, regional and national producers. Reporting to the Executive Chef, the Line Cook is an experienced professional focused on the preparation of seasonal American food. The individual in this position accurately cooks meats, fish, vegetables, soups and other hot and cold food products. Additionally, this individual performs other duties in the areas of food and final plate presentation, including plating and garnishing of all cold and cooked items for both the café and catering operations.

Major Responsibilities
Food Preparation

  • Prepares a variety of meats, seafood, poultry, vegetables and other items with and without recipes. Cooks with grills, ovens, fryers and other kitchen equipment.
  • Portions food products prior to cooking according to standard portion sizes and recipe specifications.
  • Assumes 100 % responsibility for quality of products served.
  • Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
  • Stocks and maintain sufficient levels of food products at line stations to assure a smooth service period.
  • Completes required task when assigned in a timely prompt manner.

Kitchen Safety and Management

  • Maintains a clean and sanitary workstation including tables, shelves, grills, fryers, and sauté burners. Convection ovens and refrigeration equipment.
  • Handles, stores and rotates all products properly
  • Tracks and reports any food waste.
  • Opens and closes the kitchen properly and follows the closing duties as well as help others in closing of kitchen.
  • Performs related duties such as helping wash dishes as needed, preparing recycling, cleaning, and help with any other projects assigned by the Kitchen Manager or Executive Chef.
  • Attends all scheduled meetings and works with chefs and dining room managers to assure 100% guest satisfaction.

Key Competencies

Dependability: Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals, completes tasks on time

Planning/Organizing: Prioritizes and plans work activities, uses time efficiently, plans for additional resources, develops realistic action plans

Adaptability: Adapts to changes in the work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events

Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, participates in meetings

Team Work: Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, recognizes accomplishments of other team members

Job Specifications

  • A minimum of 2 years’ experience in fresh, seasonal American food in a full service restaurant.
  • Must be available to work a combination of days, nights and weekends.
  • Must be able to communicate clearly with managers, kitchen and dining room personnel.
  • Must work well in a fast-paced, high-energy environment.
  • Be able to work in a standing position for long periods of time up to nine hours.
  • Maintain a current Food Handler license with the City of Kansas City.

Physical requirements:

The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert
Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO  64111