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  KEMPER MUSEUM OF CONTEMPORARY ART
  The Kemper Museum of Contemporary Art is an equal opportunity employer.
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KEMPER MUSEUM OF CONTEMPORARY ART
Job Openings

Job Title: Host, Café Sebastienne
Department: Café Sebastienne
Classification: Hourly
Reports to: General Manager
Date: August 2014

Position Summary
The host provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a fine dining experience for all Café patrons. The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus.

Major Responsibilities
Food/Customer Service
• Handles all to go orders
• Keeps up-to-date on daily specials and communicates with Marketing department for Facebook posts.
• Presents menu and daily specials, answers questions, and makes suggestions regarding food and service
• Writes to go order on check or memorizes it.
• Rings up order information in the POS system
• Observes diners to respond to any additional requests and to determine when meal has been completed
• Totals bill and accepts payment
• Clears and resets counters or tables as needed to support sever staff

Menu Control
• Inserts and removes menus as needed
• Maintains to go flatware and napkins
• Makes sure all menus are clean

Reservation system
• Assists with the input of reservations into the reservation computer
• Answers phone with speed, politeness, and professionalism

Key Competencies
Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent

Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications
6 months experience in a full-service restaurant preferred.
Must be upbeat, outgoing and positive.
Must be able to assist guests and possess great guest relations skills.
Ability to work positively in a fast-paced environment.
Ability to stand/walk and stay focused and alert for extended periods of time.
Excellent verbal communication and interpersonal skills.
Ability to work effectively within a team.
Ability to effectively communicate on the telephone.
Ability to lift up to 35 lbs.

Application Process
Resumes can be emailed to: employment@kemperart.org

Mail hard copies to:
Kemper Museum of Contemporary Art
Attn: Jean Hanover
4420 Warwick Blvd.
Kansas City, MO 64111

Application forms are also available for completion at the visitor services desk and can be completed in person during the Museum’s operating hours. Applications will be reviewed as they are received.




Job Title: Museum Protection Officer I
Department: Museum Protection
Classification: Non-Exempt, part-time
Reports to: Museum Protection Manager
Supervises: N/A

Position Summary
A Level I Museum Protection Officer is responsible for providing physical security of KMCA and its remote satellite locations in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas to assure the safety and well-being of staff, visitors, and persons in and around the Museum and its remote facilities. This individual will possess strong customer service skills to assist in creating a quality visitor experience. Ability to work with moderate to close supervision and to carry out assigned duties and responsibilities in an effective manner. This is a part time position averaging between 20 to 25 hours per week. Work hours include weekend schedules.

Job Specifications
• Must pass KCPD Police Commission examination and receive a Class A Police Commission (requires U.S. citizenship or permanent residency status and a police record free of a felony conviction)
• High School diploma or equivalent is required
• Specialized training or study in Museum high security practices preferred
• Previous security, law enforcement, military, or museum gallery experience is preferred
• Ability to work overtime as required

Application Process
Resumes can be emailed to: employment@kemperart.org

Mail hard copies to:
Kemper Museum of Contemporary Art
Attn: Jean Hanover
4420 Warwick Blvd.
Kansas City, MO 64111

Application forms are also available for completion at the visitor services desk and can be completed in person during the Museum’s operating hours.

• Applications will be reviewed as they are received. No telephone calls please.

See complete job listing.