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  KEMPER MUSEUM OF CONTEMPORARY ART
  The Kemper Museum of Contemporary Art is an equal opportunity employer.
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KEMPER MUSEUM OF CONTEMPORARY ART
Job Openings

Job Title: Museum Protection Manager
Department: Museum Protection
Classification: Exempt
Reports to: Director of Finance and Accounting
Supervises: Museum Protection Staff

Position Summary
A Museum Protection Manager will have a familiarity and understanding of the expectations of a Level I and II Museum Protection Officer, a Kemper East and Kemper at the Crossroads Site Supervisor, and a Museum Protection Assistant Manager. This individual will be responsible for supervising Museum Protection Staff, and creating and implementing policy pertaining to the physical security of KMCA and its remote satellite locations in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas to assure the safety and well-being of staff, visitors, and persons in and around the Museum and its remote facilities. This individual will possess strong customer service skills to assist in creating a quality visitor experience, ability to supervise co-workers, work with minimal supervision, and to carry out assigned duties and responsibilities in an effective manner.

Major Responsibilities
Protection of Artwork, Facilities and Public
• Develop, implement, and enforce security policies and procedures
• Coordinate security functions to maintain a safe and secure environment for staff, visitors, and artwork
• Ensure alarm, camera, and related security systems are functioning and maintained
• Responsible for procurement of all necessary supplies, parts, etc. for overall security function
• Responsible 24 hours a day for receiving and fielding emergency and alarm related phone calls
Supervision
• Develop and implement on-going training for security personnel, as well conduct regular information updates relating to museum activities
• Conduct regular departmental meetings, and systems of communication to disseminate information and discuss issues
• Conduct annual reviews of Museum Protection staff
• Conduct hiring and firing of Museum Protection staff as necessary
• Conduct disciplinary actions with Museum Protection staff as necessary
• Meet regularly with Museum Protection supervisors to compare ideas and observations
• Coordinate security personnel to facilitate in various departmental functions and after hours events and activities
Administration
• Forecast and budget for annual departmental operation
• Negotiate contracts with private service vendors
• Maintain appropriate security licensing as required
• Meet on a weekly basis with the Director of Finance and Accounting to update and discuss security activities
• Maintain communication and negotiate needs between the Museum Protection department and other departments
Visitor Services
• Develop, implement and train staff on customer service guidelines

Key Competencies
Job Knowledge/ Professionalism: Demonstrates the knowledge and skill necessary to perform effectively, understands the expectations of the job, and keeps professional knowledge up to date. Maintains integrity of Museum standards in ones presentation of self to the public.

Trustworthiness: Ability to maintain discretion and confidentiality as it pertains to the Museum’s policy and procedures, personnel and other privileged information.

Interpersonal Skills: Maintains harmonious working relationships with supervisors, co-workers, and the public.

Judgment/Alertness: Ability to make sound judgments pertaining to safety of art and public. Ability to maintain constant awareness of people and surroundings.

Leadership: Exhibits confidence in self and others, inspires respect and trust, motivates others to perform well, and reacts well under pressure.

Job Specifications
Must pass KCPD Police Commission examination and receive a Class A Police Commission (requires U.S. citizenship or permanent residency status and a police record free of a felony conviction)
High School diploma or equivalent is required
Specialized training or study in Museum high security practices preferred
Prior supervisory experience required, 3 to 5 years
Previous security, law enforcement, military, or museum gallery experience is preferred
Ability to work overtime as required and to receive phone calls regarding museum functions and emergencies during non scheduled hours
Physical Requirements:
• Stand/Walk: The ability to remain on one's feet in an upright position at a work station without moving about. The ability to move about on   foot
• Sit: The ability to remain in a normal seated position
• Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed   instructions to clients, to the public, or to other workers
• Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands
• Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back   muscles
• Reach with hands and arms: The ability to extend the hands and arms in any direction
• Lifts Weight and Exerts Force: Lifts weight up to 40 lbs or exerts force by lifting, lowering, pulling, carrying, pushing, slapping, striking,   kicking, pulling, or jerking
• Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to observe an area that can be seen up and down or to   the left and right while eyes remain fixed on a given point. Three-dimensional vision, the ability to judge distances and spatial relationships   to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus. This is required when doing   close work at varying distances from the eye

Application Process
Resumes can be emailed to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Attn: HR Manager
4420 Warwick Blvd.
Kansas City, MO 64111

Please provide a cover letter and 3 professional references. Applications will be reviewed as they are received. No telephone calls please. Please note: The final candidate for this position must be willing to submit to and successfully pass a background check.



Job Title: Busser, Café Sebastienne
Department: Café Sebastienne
Classification: Hourly
Reports to: General Manager
Supervises: n/a

Position Summary
The busser provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. The Busser creates a welcoming environment for our guests by ensuring the dining room is clean, free from trash and debris, and tables are set up properly. This person works within a team to clear and reset tables quickly between seatings. Additionally, the Busser refills beverages for guests, and performs light housekeeping duties such as sweeping floors, stocking glassware and ice, and ensuring things are stocked and orderly.
This individual is committed to creating a fine dining experience for all Café patrons, plays a key role in front of house activities, assists the servers in plate removal, and insures that all guests are given water in a timely fashion.

Major Responsibilities
Food/Customer Service
• Provides exemplary customer service to guests of Café Sebastienne
• Keeps up-to-date on daily specials and menu changes
• Presents menu and daily specials, answers questions, and makes suggestions regarding food and service
• Writes
• Relays
• Ladles soup, brews coffee, and performs other services as determined by establishment's size and practices
• Observes diners to respond to any additional requests and to determine when meal has been completed
• Clears and resets counters or tables at conclusion of each course

Key Competencies
Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent

Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications
Must work well in a fast-paced, high-energy environment
Requirements and Working Conditions:
6 months experience as a Busser in a full-service restaurant preferred.
Must be able to assist guests and possess great guest relations skills.
Ability to work positively in a fast-paced environment.
Ability to be on your feet and alert for extended periods of time.
Basic to intermediate English communication skills.
Ability to work effectively within a team.
Ability to lift up to 50 lbs. as needed.
Continuous use of hands and arms.
Continuous bending, reaching and twisting.

Application Process
Resumes can be emailed to: employment@kemperart.org

Mail hard copies to:
Kemper Museum of Contemporary Art
Attn: Jean Hanover
4420 Warwick Blvd.
Kansas City, MO 64111

Application forms are also available for completion at the visitor services desk and can be completed in person during the Museum’s operating hours. Applications will be reviewed as they are received.



Job Title: Host, Café Sebastienne
Department: Café Sebastienne
Classification: Hourly
Reports to: General Manager
Date: August 2014

Position Summary
The host provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a fine dining experience for all Café patrons. The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus.

Major Responsibilities
Food/Customer Service
• Handles all to go orders
• Keeps up-to-date on daily specials and communicates with Marketing department for Facebook posts.
• Presents menu and daily specials, answers questions, and makes suggestions regarding food and service
• Writes to go order on check or memorizes it.
• Rings up order information in the POS system
• Observes diners to respond to any additional requests and to determine when meal has been completed
• Totals bill and accepts payment
• Clears and resets counters or tables as needed to support sever staff

Menu Control
• Inserts and removes menus as needed
• Maintains to go flatware and napkins
• Makes sure all menus are clean

Reservation system
• Assists with the input of reservations into the reservation computer
• Answers phone with speed, politeness, and professionalism

Key Competencies
Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent

Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications
6 months experience in a full-service restaurant preferred.
Must be upbeat, outgoing and positive.
Must be able to assist guests and possess great guest relations skills.
Ability to work positively in a fast-paced environment.
Ability to stand/walk and stay focused and alert for extended periods of time.
Excellent verbal communication and interpersonal skills.
Ability to work effectively within a team.
Ability to effectively communicate on the telephone.
Ability to lift up to 35 lbs.

Application Process
Resumes can be emailed to: employment@kemperart.org

Mail hard copies to:
Kemper Museum of Contemporary Art
Attn: Jean Hanover
4420 Warwick Blvd.
Kansas City, MO 64111

Application forms are also available for completion at the visitor services desk and can be completed in person during the Museum’s operating hours. Applications will be reviewed as they are received.